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Introduction

Welcome to Mills Shelving, your trusted provider of quality shelving solutions across Australia. By accessing our website and purchasing from us, you agree to be bound by the following terms and conditions. Please read these carefully as they govern your use of our site and the purchase of any goods provided through it.

Eligibility to Use

To use our website, you must be at least 18 years old or accessing the site under the supervision of a parent or guardian. By placing an order, you confirm that all information you provide is accurate and complete. We reserve the right to refuse service, terminate accounts, or cancel orders if we believe any of these terms have been violated.

Product Availability and Descriptions

All products offered on Mills Shelving are subject to availability. We strive to provide accurate descriptions and images of our shelving products, but we do not guarantee that the colours, dimensions, or other features will precisely match the actual items. We reserve the right to modify product descriptions, discontinue items, or change prices without notice.

Pricing

All prices on our site are listed in Australian dollars (AUD) and include GST. We make every effort to ensure that prices are accurate, but errors may occur. If we discover an error in the price of an item you have ordered, we will contact you to give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you, we will treat the order as cancelled.

Payment

Mills Shelving accepts payment via credit card, PayPal, and other methods as listed on our website. Payment must be made in full at the time of purchase. In the event of any payment issues, we reserve the right to cancel your order.

Shipping and Delivery

We offer shipping throughout Australia for smaller items. Shipping costs for smaller items are calculated at checkout based on the size, weight, and destination of your order. For bulkier items, you will be prompted to contact us to organise freight and delivery times. Delivery times are estimates only and may vary depending on your location. While we strive to meet estimated delivery dates, Mills Shelving is not liable for any delays in shipping caused by factors outside our control, such as carrier delays or customs issues.

Warranty

All shelving units sold by Mills Shelving come with a manufacturer’s warranty against defects in materials and workmanship. The warranty period and terms vary by product and are specified on the individual product pages. Warranty claims must be made within the warranty period, and proof of purchase is required. Please contact our customer service team for assistance with warranty claims.

Limitation of Liability

Mills Shelving will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by Australian law. Our liability for any claim, whether in contract, tort, or otherwise, will not exceed the purchase price paid for the product in question.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Mills Shelving and is protected under Australian copyright and trademark laws. You may not reproduce, modify, or distribute any content from this site without our express written consent.

Privacy

We are committed to protecting your privacy. Any personal information you provide to us through the website will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

Governing Law

These terms and conditions are governed by the laws of the State of New South Wales, Australia. Any disputes arising in connection with these terms or the use of our website will be resolved in accordance with Australian law and subject to the jurisdiction of the courts in New South Wales.

Amendments to the Terms

We reserve the right to modify these terms at any time. Any changes will take effect immediately upon being posted to the website. By continuing to use our site after any changes, you agree to the updated terms. It is your responsibility to review these terms regularly.

Contact Us

If you have any questions or concerns regarding these Terms of Use, please get in touch with our customer service team by using our form here.